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SunSystems Accounting to deliver improved functionality and software integration across luxury hotel business


Super-luxury hotel company, Maybourne Hotel Group, owner of three of the world’s most renowned hotels – The Berkeley, Claridge’s and The Connaught – has placed an order worth £200,000 with Touchstone Group for the implementation of Sunsystems  financial accounting and management reporting solution. The new solution will replace their existing AS400 JD Edwards finance system and provide the necessary functionality and scalability needed by the Group to meet their demanding expansion plans, improve financial reporting, reduce staff training costs and cut the Group’s expenditure as a whole.

Ralf Balzer, Director of Information Technology, Maybourne Hotel Group, comments, “Our legacy system had been in place for a long time but we realised that it was simply no longer suitable for us and so began to look for a more advanced solution. We wanted a finance solution that was reputable in the hotel industry and so looked to Touchstone Group for guidance. They recommended SunSystems Accounting as it is built upon a modern technology platform, is easy to administer, user-friendly and able to integrate seamlessly with other systems. Overall, SunSystems fitted our criteria exactly.”

SunSystems Accounting modules are specifically designed to provide immediate access to all financial and accounting information to support fast and effective decision making. The Accounting module delivers Ledger Accounting and Budget & Commitment Control, while additional options for Corporate Allocations and Asset Register enhance the breadth of the financial management offering.

Balzer continues, “Touchstone Group’s solution stood out to us in the evaluation process because of the company’s notable proven track record with supplying similar solutions to other hospitality clients. Additionally, Touchstone Group proved to us that the system had a much greater flexibility than the others systems we looked at.”

Following the implementation of the necessary hardware infrastructure, Maybourne Hotel Group is looking to transfer its Accounts Receivable ledger across to SunSystems Accounting, which will form part of the Group’s next IT project.

Balzer concludes, “We are very impressed with the professionalism and level of service that we have received from Touchstone Group; everything has been delivered within the timescales we requested. The qualities that the new solution will add to the business will be a massive support to the company as we look to expand our hotel services outside of the UK.”

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