We are seeing greater staff satisfaction because they are more in control than they have previously been, greater productivity because we have minimised the amount of time our employees spend processing paper, and critically, because of the control we now have over our spend and invoicing, we have improved financial compliance.
When integrating an office thousands of miles away, a mix of experience, expertise and local resource is vital and this is exactly what we have had with TouchstoneFMS
The fundamental goal of the implementation was to improve control and ensure compliance which we have achieved. Requests are easily meeting the 20 day approval limit policy.
If it wasn’t for the experience of TouchstoneFMS, we would not be where we are today. They have delivered in a remarkably short period of time, to budget – you don’t necessarily get that sort of performance from other suppliers.
Ultimately, the project wouldn’t be the success it is today without Touchstone FMS’s invaluable support. The company’s consultants are always very helpful and responsive, and they provided us with support whenever we needed it.
Having moved from another reseller, we were impressed with the responsiveness and professional attitude of the TouchstoneFMS team. Utilising their expert knowledge and experience, we have been able to see immediate benefits in the new partnership.
TouchstoneFMS brought their expertise to the table, they knew the software inside out and could advise on the way that the products could be implemented and integrated
We were impressed by Infor SunSystems and by the expertise and advice we received from the consultants at TouchstoneEnergy. They took the time to understand our business and requirements
TouchstoneFMS support is fantastic. They have a confident, professional approach that actually delivers – and quickly too! Video Testimonial