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Infor SunSystems consulting services

TouchstoneFMS has a formidable consulting practice with over 120 years of cumulative Infor SunSystems experience.

From out-of-the-box installations to highly-configured enterprise-level international projects, we implement systems that streamline business processes and drive productivity. Each of our consultants has a specialist sector-focus, enabling them to draw upon knowledge of industry-specific processes and requirements to deliver optimised solutions every time.

We take a truly collaborative approach to all our projects, providing you with full visibility of progress against plan, and facilitating an open dialogue so that changing needs can be addressed and discussed. Our consultants use a structured implementation methodology based on PRINCE2, ensuring projects meet your unique specifications within pre-defined budget and timescale criteria.

We deliver Infor SunSystems solutions that:

  • comprehensively fulfil financial and reporting requirements
  • are intuitive and easy to use
  • integrate seamlessly with other IT systems
  • offer outstanding ROI

Our technical staff are supported by a dynamic team of account managers who work with you to support and evolve your Infor SunSystems solution.

 

Application and software integration

Our team of technical consultants use integration tools based upon industry standards – such as OAGIS (Open Application Group Integration Specification) and XML messaging – to enable transparent data transfer between multiple systems. Through the use of web services and integration tools such as Infor on (Intelligent Open Network) and XMPro® (intelligent business operations server), our customers now collaborate electronically both with business partners and across multiple solutions. They benefit from an enhanced and seamless user experience, whilst operating with extreme efficiency.

Benefits include:

  • multiple systems – whether legacy solutions or software applications – integrated in a cost-effective and manageable way
  • data can be shared with ease across multiple systems – such as financial, procurement and back-office – either on-premise, in the cloud or through a combination of both
  • existing manual processes can be automated to achieve a seamless environment that helps improve data integrity
  • simplified error handling and full data auditability

 

Technical services

Enhancing your business agility calls for a stable yet flexible IT infrastructure that helps you react quickly to changing business conditions. This infrastructure needs to be consistently available, widely scalable, readily manageable and highly secure.

Helping our customers streamline and future-proof their technology investment, our infrastructure solutions encompass:

  • thin client and virtualisation deployments
  • server consolidation
  • real-time disaster recovery and hosting services

 

Thin client and virtualisation deployments

Virtualisation allows applications to be deployed in real-time to any client from a virtual application server. It removes the need for local installation of the applications. All application data is permanently stored on the virtual application server. Whichever software is needed is either streamed or locally cached from the application server on demand and run locally.

There are many compelling reasons for businesses to consider the introduction of a thin client or virtual computing model, built upon the latest Remote Desktop Services (RDS) technology in Microsoft’s Windows server 2008 R2/2012 and other deployment technologies such as Citrix.

The benefits include:

  • cost of operation
  • cost of hardware
  • ease of management
  • reduced exposure to risk

 

Server consolidation

By consolidating a large number of under-utilised legacy servers to a small number of Intel Xeon™-based servers, you can save valuable time and money on support and administration.

We can provide advice on the most suitable process for server consolidation, including:

  • proof of concept
  • server sizing and capacity planning
  • regression testing
  • implementation
  • quality assurance
  • day-to-day management and support

 

 

 

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